Chapter-3 Planning (Business Studies)
Chapter-3 Planning
Concept of
planning
Planning
is the process of thinking in advance about what is to be done, how it is to be
done, when it is to be done, and who is to do it. It involves setting
objectives and deciding the best course of action to achieve those objectives
effectively and efficiently .It is the primary and fundamental function of
management, because all other managerial functions like organizing, staffing,
directing, and controlling depend on planning.
According
to W.H Newman ” Generally speaking, planning is deciding in advance what is to
be done.”
Planning
involves gathering and analyzing information, forecasting future conditions,
evaluating alternatives, and choosing the best possible option. It helps in
reducing uncertainty and preparing for changes in the environment.
Planning
provides a clear sense of direction to the organization, helps in optimum
utilization of resources, and ensures that efforts of all members are
coordinated toward common goals.
Thus,
planning acts as a blueprint for action, helping individuals and organizations
achieve their objectives in a systematic and organized manner.
Nature /
Features of Planning
1.
Focus on Goal
Planning
always focus around specific objectives or goals. Every organization exists to
achieve certain aims, like increasing profits, expanding market share, or
providing services. Planning helps to decide the steps and actions necessary to
achieve these goals. It provides direction to employees and managers so that
everyone knows what is expected of them. Without clear goals, planning would be
meaningless because there would be no target to achieve.
2.
Primary Function of Management
Planning
is the very first function of management and serves as the foundation for all
other functions like organizing, staffing, directing, and controlling. Managers
cannot perform other functions efficiently without first deciding what needs to
be done. Planning sets the path for how resources like manpower, money, and
materials will be utilized. Thus, planning is rightly called the primary or
basic function of management.
3.
Planning is Pervasive
Planning
is required at all levels of management and in all departments of an
organization. Whether it is the top-level managers making strategic plans for
the entire organization, middle-level managers making departmental plans, or
lower-level supervisors making daily work schedules, planning is everywhere.
Even in personal life, people plan for studies, finances, and future goals.
This universal presence makes planning a pervasive activity.
4.
Economy and Accuracy
Good
planning helps in the economical and optimal use of resources like time, money,
and human effort. It avoids wastage by minimizing errors and duplication of
work. Moreover, effective planning is based on reliable facts and accurate
data, which ensures that decisions are sound and practical. Planning brings
precision to managerial work, leading to better results at lower costs.
5.
Future Oriented
Planning
is forward-looking. It involves thinking in advance about what is to be done,
how it is to be done, and when it is to be done. Managers try to predict future
events, such as changes in demand, market trends, competition, and economic
conditions. By anticipating the future, planning prepares the organization to
face uncertainties and challenges effectively. Thus, planning bridges the gap
between where we are now and where we want to reach.
6.
Coordination
Planning
promotes coordination by integrating the activities of various departments and
individuals. It ensures that different parts of the organization are working
towards common objectives rather than moving in different directions. Planning
harmonizes the efforts of people, eliminates conflicts, and brings unity in
action. It provides a framework within which individual and departmental plans
are aligned.
7.
Flexible
Planning
is not a rigid or fixed process. In the dynamic business environment,
situations often change due to factors like technological advancements,
government policies, market competition, and social changes. Good planning
allows scope for adjustments and modifications whenever necessary. This
flexibility ensures that the organization can respond quickly to new
opportunities or threats.
8.
Continuous Process
Planning
is an ongoing activity and not something done only once. As soon as one plan is
executed, managers start planning for the next period. Continuous changes in
the business environment, organizational goals, and internal factors make it
essential for managers to review and update plans regularly. Therefore,
planning is a never-ending process.
9.
Intellectual Work
Planning
is a mental exercise requiring creativity, imagination, logical thinking, and
foresight. It involves analyzing information, forecasting future trends,
evaluating different alternatives, and selecting the best course of action.
Managers must use their intellectual skills and judgment to make effective
plans. Therefore, planning is called an intellectual or mental activity rather
than a mere routine task.
10.
Actionable
The
ultimate purpose of planning is to guide action. A plan should be practical,
realistic, and capable of being implemented. It must clearly specify what needs
to be done, who will do it, when it should be done, and how it should be done.
A plan that looks good on paper but cannot be executed has no value. Therefore,
effective planning results in specific, actionable steps.
In
summary, planning
is the backbone of management. It provides direction, minimizes risks, ensures
optimum use of resources, and prepares the organization for the future. These
features highlight why planning is essential for achieving organizational
success.
Need or
Rationale for Planning
1.
Provides Direction
Planning sets clear goals and shows the path to achieve them. It guides
managers and employees by telling them what to do, how to do it, and when to do
it. Without planning, efforts may become confused and aimless.
2.
Reduces Uncertainty and Risk
The future is full of uncertainties like changing market trends, new
competitors, or government policies. Planning helps managers anticipate such
changes and prepare for them, thus reducing risks and making the future more
predictable.
3.
Ensures Optimum Use of Resources
Resources like money, manpower, and materials are limited and costly. Planning
helps in their proper allocation and avoids wastage, ensuring maximum
efficiency and productivity.
4.
Facilitates Coordination
Planning brings unity of action by aligning efforts of different departments
and individuals towards common goals. It reduces overlapping and duplication of
work and promotes smooth cooperation.
5.
Improves Decision-Making
Planning encourages managers to think deeply, evaluate alternatives, and choose
the best course of action. Decisions are based on facts and analysis rather
than guesswork, leading to better results.
6.
Provides Standards for Controlling
Planning sets targets and standards against which actual performance can be
measured. This makes it easier for managers to identify deviations and take
corrective actions to keep activities on track.
7.
Encourages Innovation and Creativity
While planning, managers are required to think about new ways of doing things,
solve problems creatively, and explore better alternatives. Thus, planning
fosters innovation in the organization.
8.
Boosts Employee Motivation
Clear plans define duties, responsibilities, and expectations, making employees
feel secure and focused. When employees know their role in achieving goals,
they feel motivated and work with more enthusiasm.
9.
Helps in Achieving Objectives Efficiently
Planning ensures that activities are well-organized and resources are used
wisely, leading to quick and cost-effective achievement of organizational
objectives.
10.
Enhances Organizational Effectiveness
Overall, planning improves the effectiveness and efficiency of the entire
organization. It enables better management, helps face challenges confidently,
and ensures long-term success.
In
summary, planning
is needed because it provides direction, reduces risks, ensures better use of
resources, facilitates coordination, improves decisions, sets standards for
control, promotes innovation, motivates employees, and ultimately helps
organizations achieve their goals efficiently.
Process of Planning
1.
Setting Objectives
The first step in planning is setting objectives. Every organization exists to
achieve certain goals, such as increasing profits, launching new products,
improving services, or expanding into new markets. Managers start by clearly
defining these objectives because they provide direction and form the basis for
all future actions and decisions. Without clear objectives, planning would lack
purpose and focus.
2.
Analyzing the Environment
After setting objectives, managers analyze both the internal and external
environment of the organization. Internally, they study factors like strengths
and weaknesses for example, skilled employees, financial resources, or outdated
machinery. Externally, they examine opportunities and threats, such as market
trends, competition, government policies, and technological changes. This
analysis helps managers gather essential information so that plans are
realistic and practical.
3.
Identifying Alternative Courses of Action
Once managers understand the environment, they identify different alternative
ways to achieve the objectives. There is usually more than one possible course
of action. For example, to increase sales, a company could choose to advertise
more, offer discounts, expand into new markets, or launch new products. Listing
various alternatives helps managers explore different paths and encourages
creative thinking.
4.
Evaluating Alternative Courses
After identifying possible alternatives, managers evaluate each one carefully.
They consider the advantages, disadvantages, costs, benefits, risks,
feasibility, and resources required for every option. The aim is to choose the
alternative that best helps achieve the objectives effectively and efficiently.
Evaluation is crucial because a wrong decision could lead to losses or wasted
resources.
5.
Selecting the Best Alternative
After evaluating all alternatives, managers choose the most suitable and
practical option. The selected plan should be the one that offers maximum
benefits with minimum risks and costs. Sometimes, instead of choosing only one
alternative, managers may combine two or more alternatives to create a better
solution.
6.
Formulating Supporting or Derivative Plans
Once the main plan is chosen, managers prepare supporting or derivative plans
to ensure smooth implementation. These include plans related to budgets,
schedules, policies, procedures, and resource allocation. Derivative plans
provide detailed guidance for specific activities, so that every part of the
main plan can be carried out properly.
7.
Implementing the Plan
The next step is implementing the plan. This means putting the plan into action
by allocating resources, assigning duties, and communicating the details to
employees. Successful implementation depends on proper coordination, good
leadership, and effective communication to ensure everyone understands their
roles and responsibilities.
8.
Follow-up and Monitoring
Planning does not end with implementation. Managers must continuously monitor
and follow up on the progress of the plan to ensure activities are proceeding
as intended. If there are any deviations, problems, or obstacles, corrective
measures are taken to bring things back on track. This makes planning a
continuous and dynamic process that helps organizations achieve their goals
efficiently.
In
summary, the
planning process involves setting clear objectives, analyzing the environment,
exploring different alternatives, choosing the best plan, creating detailed
supporting plans, implementing actions, and continuously monitoring progress.
It helps managers think systematically, make better decisions, and prepare for
future challenges.
Benefits/Advantages
of Planning
1. Goal Focus
Planning helps an organization clearly define its objectives. It sets specific
goals and provides direction, ensuring everyone in the organization is working
toward the same targets.
2. Minimize Uncertainty
Planning helps managers anticipate future events and changes. By predicting
challenges and preparing for them in advance, it reduces the level of
uncertainty in business operations.
3. Improve Efficiency
With a clear plan, resources like time, money, and manpower are used wisely.
Planning eliminates wasteful activities and ensures efforts are focused on
productive tasks, improving overall efficiency.
4.
Facilitate Control
Planning provides standards against which actual performance can be measured.
Managers can compare results with the plan and take corrective actions if
there’s any deviation.
5.
Innovation and Creativity
While preparing plans, managers analyze different options and think of new
ideas or methods. This process encourages creativity and brings innovative
solutions to organizational problems.
6. Better Coordination
Planning integrates the activities of different departments and individuals. It
helps avoid duplication of work and ensures all parts of the organization work
harmoniously toward common goals.
7. Ensure Commitment
When employees are involved in planning, they understand the goals and their
roles clearly. This increases their commitment and motivation to work towards
achieving objectives.
8. Support for Business Success
A well-prepared plan helps businesses survive and succeed in a competitive
environment. It prepares the organization to deal with challenges and seize
opportunities.
9. Bring Systems
Planning introduces systematic working. It ensures tasks are done in a
structured, organized, and timely manner rather than randomly or haphazardly.
Disadvantages/Limitations or Pitfalls of
planning
1.
Time-consuming Process
Planning takes a lot of time because it involves collecting information,
analyzing situations, forecasting future conditions, and preparing detailed
action steps. In situations where quick decisions are necessary, the time spent
on planning might delay immediate action and create problems for the
organization.
2.
Costly
The process of planning can be very expensive. It requires resources for
research, surveys, expert consultations, and meetings. For small businesses or
organizations with limited funds, these costs might be a burden, making
planning difficult to implement thoroughly.
3. May
Not Work in Uncertain Environments
Business environments are often uncertain and dynamic. Factors like economic
changes, political instability, technological advancements, and natural
disasters can drastically change situations. Plans prepared based on certain
assumptions may become ineffective if unexpected changes occur, leading to
failure in achieving objectives.
4.
Limits Flexibility
Once a plan is prepared, managers and employees may feel bound to follow it
strictly, even if circumstances change. This rigidity can prevent the
organization from adapting quickly to new situations. In a dynamic environment,
sticking rigidly to a plan can sometimes be more harmful than beneficial.
5.
False Sense of Security
Having a detailed plan may give managers a false sense of security. They might
believe that simply having a plan guarantees success. This overconfidence can
cause them to ignore changing realities, new challenges, or the need for
immediate adjustments, resulting in poor performance.
6.
Discourages Initiative and Creativity
Strictly following a plan can reduce the willingness of lower-level managers
and employees to show initiative or suggest new ideas. When individuals feel
that they must only stick to the plan, they may not think creatively or come up
with innovative solutions to problems that arise unexpectedly.
7.
External Limitations
Planning often depends on external factors that are beyond the organization’s
control, such as government regulations, legal restrictions, economic policies,
and actions of competitors. These external forces can affect the implementation
of plans and reduce their effectiveness, even if the plans themselves are well
prepared.
8.
Inaccurate Forecasting
Planning depends heavily on predicting future events and conditions.
Forecasting, however, is based on assumptions that might not always be correct.
If the assumptions or predictions turn out to be inaccurate, the entire plan
may become unsuitable or fail, causing losses or wastage of resources.
In
summary, while planning is a valuable managerial function that provides
direction and helps coordinate activities, it also has several disadvantages.
Organizations must be aware of these pitfalls and ensure that planning remains
flexible and adaptable to changes in the environment. Successful managers
balance the discipline of planning with the ability to adjust quickly when
circumstances change.
Types of
plan
1.
Corporate or Strategic Plan
Meaning:
A corporate or strategic plan is prepared by top-level management (like
CEOs, boards of directors, or business owners). It sets the overall
long-term goals, vision, and mission of the organization and covers periods
of five years or more.
Purpose:
- To
decide the overall direction of the company
- To
guide big decisions like new markets, new products, or mergers
- To
ensure the organization remains competitive and grows over time
Example:
- A
car manufacturing company decides it wants to enter the electric vehicle
market and become one of the top three EV producers in Asia within the
next 10 years. Their strategic plan includes investing heavily in
research, setting up new production plants, and forming partnerships with
battery technology firms.
Another
example:
- A
university creates a strategic plan to open a new medical school in the
next 7 years to expand its reputation and attract more students.
2.
Tactical or Divisional Plan
Meaning:
A tactical or divisional plan is prepared by middle-level managers, like
department heads or divisional managers. It translates the big strategic plan
into specific, medium-term actions for different parts of the
organization, usually covering 1 to 3 years.
Purpose:
- To
implement the strategies created by top management
- To
set departmental targets and allocate resources
- To
ensure coordination between departments or divisions
Example:
- In
the electric vehicle company above, the marketing department prepares a
2-year tactical plan to build brand awareness for the new EV lineup. This
might include planning advertising campaigns, conducting market research,
and organizing test drive events in major cities.
Another
example:
- At
the university planning a new medical school, the facilities department
develops a 3-year plan to design and construct the new building, including
hiring architects, securing permits, and managing construction timelines.
3.
Operational or Departmental Plan
Meaning:
An operational or departmental plan is prepared by lower-level managers or
supervisors. It focuses on daily or weekly activities and is very
detailed and short-term, typically covering periods of a day, week, or month.
Purpose:
- To
ensure smooth day-to-day operations
- To
assign specific tasks to employees
- To
manage routine processes efficiently
Example:
- In
the electric vehicle company, a production supervisor prepares a weekly
plan showing how many cars need to be assembled each day, assigning
workers to shifts, and scheduling machine maintenance to avoid delays.
Another
example:
- In
the university, the admissions office makes an operational plan for the
next month to handle student applications, schedule entrance exams, and
arrange interviews for candidates interested in the new medical program.
In
summary, strategic
plans decide where the organization wants to be in the long term. Tactical
plans break those goals into practical steps for each division. Operational
plans then guide daily activities to make sure everything runs smoothly and
achieves those larger goals.
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