CHAPTER-2 CLASSICAL MANAGEMENT THEORY(Business Studies)
CHAPTER-2
CLASSICAL
MANAGEMENT THEORY
Scientific
Management Theory(Taylors scientific management theory)
Scientific
Management is a theory developed by Frederick Winslow Taylor (F.W Taylor), often
referred to as the “Father of Scientific Management.” It focuses on using
scientific methods to analyze work and find the most efficient ways of
performing tasks. Taylor believed that management should be based on precise
scientific principles rather than rule-of-thumb methods. The main aim of
Scientific Management is to improve productivity, efficiency, and harmony in
the workplace for the benefit of both employers and employees.
Taylor
introduced several principles to guide managers in applying scientific
techniques to management. These principles are:
Principle
of Scientific Management Theory
1.
Science, Not Rule of Thumb
Instead
of relying on traditional methods, personal judgment, or guesswork, work should
be performed based on scientific study and analysis. Taylor suggested studying
every task scientifically to determine the best way to perform it. This ensures
efficiency, standardization, and better results.
2.
Harmony, Not Discord
Taylor
emphasized maintaining harmonious relations between management and workers.
There should be no conflicts or distrust. Both sides should understand each
other’s interests and work together as a team. Harmony leads to better morale
and higher productivity.
3.
Cooperation, Not Individualism
There
should be active cooperation between managers and workers rather than working
in isolation or pursuing individual interests. Management must encourage
teamwork and support workers to achieve organizational goals. Cooperation
reduces misunderstandings and promotes smooth operations.
4.
Development of Efficiency and Prosperity
Scientific
Management aims to enhance the skills and capabilities of workers through
proper training and scientific selection. Efficient work methods increase
productivity, which leads to greater prosperity for both employers and
employees, ensuring mutual benefits.
5.
Maximum Output in Place of Restricted Output
Taylor
was against the practice of deliberately restricting output due to fear of job
cuts or overwork. He advocated that maximum production should be encouraged
through scientific methods, proper work allocation, and incentive systems. This
leads to better wages for workers and higher profits for the organization.
6.
Equal Division of Responsibility between Management and Workers
Work
should be divided between managers and workers according to their skills and
capabilities. Managers are responsible for planning, organizing, and
supervising work scientifically, while workers focus on executing the tasks
efficiently. This equal sharing of responsibility improves efficiency and
reduces workload stress.
7.
Mental Revolution of Both Management and Workers
Taylor
proposed a “mental revolution,” meaning a complete change in the
attitude of both managers and workers. Managers should stop thinking of workers
as mere tools for profit, and workers should avoid viewing managers as
exploiters. Both should see themselves as partners working for mutual benefits,
leading to trust, cooperation, and higher productivity.
Conclusion
Scientific
Management introduced a systematic and scientific approach to managing work and
workers. It replaced traditional practices with scientific techniques, leading
to higher efficiency, reduced costs, and increased prosperity for both
employers and employees. Taylor’s principles laid the foundation for modern
management practices and continue to influence management thought today.
Limitations of
Scientific Management
While
Scientific Management, developed by F.W. Taylor, brought many benefits to
industrial productivity, it also has several important limitations. These
drawbacks are described below:
1.
No Focus on Group Work
Scientific
Management focuses mainly on individual performance rather than teamwork. It
ignores the importance of group efforts, cooperation among employees, and team
spirit, which are essential for organizational success.
2.
Focus of Mechanistic Approach
Taylor’s
principles treat workers like machines rather than human beings with emotions
and social needs. The emphasis is on standardization, speed, and efficiency,
which makes the approach mechanical and rigid.
3.
Ignores Human Relation Approach
Scientific
Management does not consider workers’ social and psychological needs. It
ignores factors like motivation, job satisfaction, communication, and good
relations between workers and management, which are crucial for long-term
success.
4.
Lack of Initiation
Workers
have to follow the instructions and methods set by management. They have little
or no chance to show creativity, suggest improvements, or take initiatives.
This reduces employees’ interest and involvement in their work.
5.
More Work Load
Scientific
Management often leads to increased workloads and work pressure. Since the main
aim is to increase productivity, workers are pushed to work faster, which can
cause fatigue, stress, and physical or mental exhaustion.
6.
Employees Feel Monotony
Because
tasks are divided into small, repetitive steps and workers perform the same job
daily, work becomes monotonous and boring. This reduces job satisfaction and
can lead to frustration among employees.
Conclusion
Although
Scientific Management improved industrial efficiency, it neglects important
human aspects of management. Workers are treated like machines, leading to
dissatisfaction and lack of motivation. Therefore, modern management tries to
balance scientific techniques with human relations for better results.
Principles of Administrative Management Theory(Fourteen principle)
Henry Fayol, a famous French management expert, is known as the Father of
Administrative Management. He believed that management is a skill that can be
learned, and managers should follow some basic rules to run organizations
properly. He gave 14 Principles of Management which act as guidelines
for managers. These principles help managers plan, organize, lead, and control
work efficiently. They are explained below:
1.
Division of Work
Fayol
said work should be divided into small parts, and each person should do the job
they are best at. This makes work faster, better, and increases skills and
efficiency.
2.
Authority and Responsibility
Managers
must have the right to give orders (authority), but they should also be
responsible for getting the work done properly. Both authority and
responsibility should go together.
3.
Discipline
Everyone
in the organization should follow rules and maintain good behavior. Discipline
is important for smooth working and respect between workers and managers.
4.
Unity of Command
An
employee should receive orders from only one boss. If a worker has more than
one boss, there will be confusion and conflicts.
5.
Unity of Direction
All
activities that have the same goal should be controlled by one manager under
one plan. This helps avoid confusion and keeps everyone focused.
6.
Subordination of Individual Interest to General Interest
The
interests of the organization should come before the personal interests of any
worker. Everyone should work for the common good of the organization.
7.
Remuneration
Workers
should be paid fair wages so they stay happy, motivated, and loyal to the
organization.
8.
Centralization and Decentralization
Centralization
means the top managers make all decisions, while decentralization means
lower-level managers also take decisions. Fayol said there should be a balance
depending on the situation.
9.
Scalar Chain
This
is the clear line of authority from the top manager to the lowest employee.
Communication should normally follow this chain. However, in emergencies,
people at the same level can talk directly if allowed, which Fayol called a
“gang plank.”
10.
Order
Everything
and everyone should be in their proper place. Right placement of people and
materials saves time and increases efficiency.
11.
Equity
Managers
should be fair and kind to employees. Equal and fair treatment builds trust and
loyalty.
12.
Stability of Tenure
Frequent
changes in jobs are not good for an organization. Employees should be given job
security so they can gain experience and work confidently.
13.
Initiative
Managers
should encourage workers to think of new ideas and take actions on their own.
This increases creativity, interest, and energy in work.
14.
Esprit de Corps
Managers
should develop team spirit and unity among workers. Good relationships and
cooperation help achieve goals faster and create a happy work environment.
Importance
of Fayol’s Principles
Fayol’s
14 principles are very important because they help managers handle their work
in a systematic way. These principles are useful in all types of
organizations—business or non-business. They help managers solve problems,
maintain discipline, motivate workers, and achieve goals effectively. Even
today, many organizations follow Fayol’s principles because they provide a
strong foundation for good management practices. His principles make management
easier, clearer, and more successful.
In
conclusion, Henri Fayol’s 14 Principles of Management are practical rules that
guide managers in planning, organizing, leading, and controlling work. They
help organizations run smoothly and achieve their goals efficiently, making
them highly important in the field of management.
Limitations
of Administrative Management Theory
Although
Henry Fayol’s Administrative Theory is very useful, it also has some limitations,
which are explained below:
1.
Too General
Fayol’s
principles are very broad and general. They do not give specific solutions for
different types of business problems or situations.
2.
Rigid Principles
Some
principles are very strict and may not fit well in modern, changing business
environments. For example, the principle of unity of command is sometimes
difficult to apply in big organizations where employees may work under multiple
managers in different projects.
3.
Not Suitable for Small Businesses
Fayol’s
theory mainly focuses on large organizations. Small businesses might not find
all principles practical or necessary.
4.
Ignores Human Relations
Fayol’s
theory focuses more on structure, rules, and formal authority but pays less
attention to human emotions, relationships, and worker satisfaction, which are
very important in modern management.
5.
Lack of Scientific Basis
Some
of Fayol’s principles are based on his personal experiences rather than
scientific research, so they may not work in all situations.
6.
Overlapping of Principles
Some
principles overlap and are similar in meaning, which can cause confusion in
understanding and applying them.
In
short, although Fayol’s Administrative Theory is very important and useful, it
also has some limitations because it is too general, sometimes rigid, and does
not fully consider human relations and modern business needs.
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